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General Ticket Information

The seat locations shown are the best available at the time you are purchasing your tickets. In the Orchestra section, if your seat number is higher than 100, it is in the center section where the seats are numbered sequentially.  In the other seating sections of the theater, odd-numbered seats are on the left side of the theatre, even-numbered seats are on the right side of the theatre. Therefore, your tickets should have either all odd or all even numbers, indicating that they are together.

In order to provide the exact seat locations for tickets purchased through our Web site, we must go through a third-party, Tickets.com. The fee charged for each ticket is their price for providing this service. The Clemens Center does not receive any part of the fee and cannot control what is charged. We understand that it is costly, but it is the industry standard and this is the only way we can provide this service. If you call us during regular Box Office hours (607-734-8191 or 1-800-724-0159), the fee is less and we will give you the exact location of your seats. To avoid fees completely, you can visit our Box Office in person, Monday through Friday between 11:30 a.m. and 5:30 p.m. and 90 minutes prior to a performance.

All tickets purchased within a week of the performance will be held at the Clemens Center Box Office.

As with all Clemens Center events, your ticket purchase is risk-free. If you are unable to attend a performance, we accept ticket exchanges up to two business days before the scheduled performance for an "on-line" credit on your Clemens Center account towards any future purchase. Also, you may exchange and/or upgrade tickets as long as seats are available*. Service charges may be applied to returned, exchanged, upgraded or lost tickets depending on the type of request, so please inquire at the Box Office. Ticket returns cannot be authorized without tickets.

If you have any questions, please contact our Box Office Monday through Friday between 11:30 a.m. and 5:30 p.m. at 607-734-8191 or 1-800-724-0159.

*Some exchanges may be subject to discount restrictions imposed by the artist's contract.